khoka420's Privacy Policy

khoka420 ("we", "us", "platform") is a trusted online betting and casino service provider in Bangladesh. We take our users' privacy very seriously. This privacy policy explains how we collect, use, store, and disclose your personal information.

By accessing our website khoka420.lat or using our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.

khoka420 collects the following types of information in order to provide you with the best possible service:

2.1 Registration and Account Information

When you open an account with khoka420, we collect the following information:

• Full name (first name and last name)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for identity verification)

2.2 Financial Information

To process transactions, we collect:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

We never store full bank card numbers or security codes (CVV). All financial information is protected through SSL encryption.

2.3 Technical Information

When you use our platform, the following information may be collected automatically:

• IP address
• Browser type and version
• Device information (operating system, model)
• Cookie and session data
• Page visit and click history
• Referral URL

2.4 Gaming Activity

To ensure responsible gaming and improve service quality, we record information about your gaming activity, such as bet amounts, win and loss records, play time, and preferred game types.

khoka420 uses your information for the following legitimate purposes:

khoka420 uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help ensure the functionality of our website.

4.1 Types of Cookies

• Essential Cookies: These cookies are essential for login sessions, security verification, and core website functionality. They cannot be disabled.
• Functionality Cookies: Used to remember your preferences, such as language and settings.
• Analytics Cookies: Help improve our service by analyzing user behavior. These collect anonymous data.
• Marketing Cookies: Help display relevant advertisements based on your interests. You will have the option to disable these.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some parts of the website to not function correctly.

khoka420 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

5.1 Payment Processors

Payment services such as bKash, Nagad, Rocket, Upay, and bank transfers receive only the information necessary to complete transactions. These partners follow their own privacy policies.

5.2 Technology and Software Partners

Some trusted technology providers are used to operate our platform. These providers work under strict confidentiality agreements and may only use data for specified purposes.

5.3 Legal Obligations

We may be required to disclose your information if required by legal proceedings, a court order, or a valid demand from a competent authority. In such cases, we will make every reasonable effort to notify you.

5.4 Business Transfers

If there is a change in khoka420's ownership or operations (such as a merger or acquisition), your information may be transferred. In such an event, the new owner will be bound to comply with this privacy policy.

We use industry-standard technology and practices to keep your information secure. khoka420's security framework operates on the following levels:

• SSL/TLS Encryption: All data transmissions are protected through 256-bit SSL encryption.
• Secure Data Centers: Your information is stored on servers that meet international security standards.
• Two-Factor Authentication: An additional layer of security is applied when accessing your account.
• Access Controls: Only authorized staff can view the necessary information.
• Regular Security Audits: Security checks are conducted on our systems on a regular basis.
• Trained Team: Our staff receive regular training in privacy protection.

Please note that no data transmission over the internet is ever completely 100% secure. We strive to provide the highest level of protection, and in the event of any security breach, we will notify you promptly.

As a khoka420 user, you have the following rights over your own information:

7.1 Right of Access

You can find out at any time what information we hold about you. Contact our support team to make this request.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly in your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where there are legal obligations or ongoing transactions, some information must be retained for a specified period.

7.4 Right to Restrict Processing

You may request that the processing of your information be limited for specific purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You may request a copy of your own data in a machine-readable format, so that you can use it elsewhere if needed.

To exercise any of the above rights, contact us by email at: [email protected] — we will respond to your request within 30 business days.

We retain your information only for as long as necessary. The general policy is:

• Account Information: For the entire period the account is active, and for a specified period after closure as required by law.
• Financial Transaction Records: For the period required under applicable regulations.
• Technical Logs: Automatically deleted after 90 days as a general rule.
• Marketing Consent Records: Until the date consent is withdrawn.

If you close your account, we will securely delete or anonymize your personal information as soon as possible after fulfilling any unavoidable legal obligations.

khoka420 is for those aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification methods are used at the time of registration.

If you believe that information belonging to a person under the age of 21 has entered our system, please notify us immediately at [email protected]. We will promptly delete that information and close the associated account.

khoka420 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a message to your registered email address
• Changing the "Last Updated" date at the top of this page

Continuing to use the website after any changes are made will be considered as your agreement to the new policy. We therefore recommend that you review this page on a regular basis.

Our platform may occasionally contain references to third-party sites. They have their own privacy policies, for which khoka420 is not responsible. It is recommended that you read the privacy policy of any third-party site before visiting it.

Payment service providers such as bKash, Nagad, and Rocket operate under their own data protection policies. Their terms and conditions will apply when conducting transactions using these services.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support — chat with us directly on our website

We take your concerns seriously and will endeavor to contact you within 30 business days. Your privacy is very important to us and maintaining your trust is our highest priority.